The following Terms and Conditions set forth the rules and regulations regarding all services performed by www.redroseofsurbiton.com
By using www.redroseofsurbiton.com you (the ''User'', the customer that uses the website) agree to these terms and conditions.
If you do not agree to the terms and conditions of this agreement, you should immediately stop using the website. We
reserve the right, at any time, to modify, or update the terms and conditions of this agreement without further notice.
Modifications will be effective immediately upon being posted at www.redroseofsurbiton.com Your continued use of the Service
after alterations are posted constitutes an acknowledgment and acceptance of the Agreement and its updates.
you start using our Site, as these terms will apply to your use of our Site. We recommend that you print a copy for future
time to read these, as they include important terms, which apply to you.
Accessing Our Site
Our Site is made available free of charge for your personal use.We do not guarantee that our Site, or any content on them,
will always be available or be uninterrupted. Access to our Site is permitted on a temporary basis. We may suspend, withdraw,
discontinue or change all or any part of our Site without notice. We will not be liable to you if for any reason our
Site are unavailable at any time or for any period. You are responsible for making all arrangements necessary for you
to have access to our Site. You are also responsible for ensuring that all persons who access our Site through your internet
Data we store:
We store your order history, contact number, your name, address, postcode and email address.
Do we share data?
We do not share data with any other third party companies for marketing purposes.
Intellectual Property Rights
Our Site, and its content, functionality and design, are protected in the UK and elsewhere in the world by copyright laws
and treaties, trademarks and other intellectual property rights, which are either used by us under licence or owned by
us. All such rights are reserved. You may not distribute, reproduce, modify, transmit, reuse, re-post or use our Site,
or the content, functionality or design of our Site (or any part of each) in any manner whatsoever, except as provided
of such use (and in respect of which we neither warrant nor represent that your proposed use will not infringe any third
party rights). You may print off one copy, and download extracts, of any page(s) from our Site for your personal use
provided that (a) you do not remove or alter any copyright and other proprietary notices contained on the materials and
(b) all use is for lawful purposes only. You must not modify the paper or digital copies of any materials you have printed
off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics
separately from any accompanying text. If you print off, copy or download any part of our Site in breach of these terms
of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of
the materials you have made.
Links To Other Websites And Apps
Where our Site contain links to other sites and resources provided by third parties, these links are provided for your information
only. We are not responsible for, or control or endorse, the content of any websites and applications linked to our Sites.
We will not be liable for any loss or damage that may arise from your use of them.
Changes To These Terms
of any changes we made, as they are binding on you.
Changes To Our Site
We may update our Site from time to time, and may change the content at any time. However, please note that any of the content
on our Sites may be out of date at any given time, and we are under no obligation to update it.
Third Party Rights
Law, Jurisdiction & Language
that the courts of England and Wales shall have exclusive jurisdiction. All contracts shall be construed in English.
You are responsible for compliance with applicable local laws relating to your use of our Site. To the extent that our
Site or any activity contemplated by them would infringe any law of a jurisdiction other than England, you are prohibited
from accessing our Sites or attempting to carry on any such offending activity and this provision shall override all
If you place an order via our Site, you will be presented with confirmation on your screen that your order has been received
and accepted by the Restaurant. Your contract with the restaurant is only formed when you have been presented with this
confirmation. You will also receive a confirmation email. Please make sure that the email address, home address and telephone
number you provide are correct and in proper working order, as these are required to fulfil your order. Please also ensure
that, where you have placed an order for collection, you have ordered from the correct Store. If you place an order in
a Store, your contract will be formed when you receive your receipt of purchase.
The restaurant is a busy working environment and there is a risk of cross-contamination. If you have an allergy we kindly
ask that you do not order online. Instead, please telephone us directly and explain in full your allergies. If you are
a vegetarian please inform your order-taker who will do their best to ensure that any risk of cross-contamination with
your order is minimised.
Availability And Delivery
We strive to maintain our excellent reputation for on-time delivery. However, unfortunately, things do not always go to plan
and factors such as the weather and traffic conditions may occasionally prevent us from achieving this. If your order
is for delivery and you have requested delivery 'asap', the restaurant will do its best to fulfil your order within a
reasonable time of your confirmation email, taking into account the volume of orders and circumstances facing the restaurant
at the time.
If you cancel your order within 10 minutes of placing your order than we will be able to cancel and refund your orders. In other case if there is any problem on our service(delivery late) and if you are not happy than we will refund your payment. we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 7 Working days, depending on your card issuer's policies.
If you suffer from an allergy that could endanger your health we strongly advise that you contact us before placing your
order. Please refer to the contact us page for our contact details.
their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from
users before leaving behind or reading files such as cookies on a user's computer / device. Cookies are small files saved
to the user's computers hard drive that track, save and store information about the user's interactions and usage of
the website. This allows the website, through its server to provide the users with a tailored experience within this
website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers
hard drive they should take necessary steps within their web browsers security settings to block all cookies from this
website and its external serving vendors. This website uses tracking software to monitor its visitors to better understand
will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website,
[ http://www.google.com/privacy.html ] . Other cookies may be stored to your computers hard drive by external vendors
when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral
tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested
at their own risk. Your personal information is kept private and stored securely until a time it is no longer required
or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form
to email submission process but advise users using such form to email processes that they do so at their own risk. This
website and its owners use any information submitted to provide you with further information about the products / services
they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details
to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your
express permission was granted when submitting any form to email process. Or whereby you the consumer have previously
purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to.This
is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not
passed on to any third parties.
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this
website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion.
Some subscriptions may be manually processed through prior written agreement with the user. Subscriptions are taken in
compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details
relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details
are passed on to third parties nor shared with companies / people outside of the company that operates this website.
Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email
newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write
to the business address at the bottom of this policy. Email marketing campaigns published by this website or its owners
may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for
future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking
of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. This
information is used to refine future email campaigns and supply the user with more relevant content based around their
activity. In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers
are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer
of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe
will by detailed instead.
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of
caution before clicking any external web links mentioned throughout this website. (External links are clickable text
/ banner / image links to other websites, similar to; Folded Book Art or Used Model Trains For Sale.) The owners of this
website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should
therefore note they click on external links at their own risk and this website and its owners cannot be held liable for
any damages or implications caused by visiting any external links mentioned.